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FAQs
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Getting Started
- Who is PayPal Giving Fund?
- Does eBay own PayPal Giving Fund?
- Why do we need to get certified by PayPal Giving Fund to be part of eBay Giving Works?
- How do I contact PayPal Giving Fund? (Do you have a phone number?)
- What’s the difference between Community Selling and Nonprofit Direct Selling?
- Why aren’t we appearing in the Nonprofit Directory yet?
- We're based outside of the U.S., can we be part of eBay Giving Works?
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Receiving Donations
- What are the different ways we can raise funds on eBay?
- Why is there a $1 minimum donation?
- Why does PayPal Giving Fund hold the donation for a while?
- When will we get our donation from PayPal Giving Fund?
- How does the donor get a tax receipt?
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Direct Selling on eBay
- How do we become a Nonprofit Direct Seller?
- I'm a nonprofit selling on eBay, why are you trying to collect money from me?
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My PayPal Giving Fund Account
- What’s in the My PayPal Giving Fund account?
- How do we get featured on eBay and PayPal Giving Fund?
- How do we update our bank account information?
